iDesktop

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intelligent Desktop is the module used by agents to operate the business applications and manage inbound and outbound multi-media contact. Our desktop applications can be customized to exactly meet your business requirements and are presented as HTML web pages.

Whilst the iDesktop engine is a powerful and flexible tool in its own right, it is the integration of this module with iMedia, iData, iCalendar, iWork, iResults and iDelivery that enables truly powerful applications to be rapidly built and tailored to our individual clients’ business processes.

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For more information about all our new products, our hosted and outsourced services please contact us.