Events
Call Centre Expo 2007
26th-27th September 2007, NEC, Birmingham
Message Pad's technology division, mplSystems,
took over the stand at this year's event for customer
contact solutions, Call Centre Expo. mplSystems
showcased our unified contact centre and customer
service management solution, intelligentContact™, alongside demonstrations of our
integration with Microsoft Dynamics CRM™ and out latest
developments for a number of client front office applications.
For more details on intelligentContact™,
CRM integration or bespoke applications for your front/back
office systems, contact us at
info@mplsystems.co.uk.
Local e-Gov Expo
5th-6th April 2006, Excel Exhibition
Centre, London
Message Pad's technology channel, mplSystems,
took part in the
London Local eGov event for local authority officers, staged
by the National Projects Programme. This series of
nationwide Expos
have been designed to help local government build and deliver
excellent public services - meeting Priority Outcome targets,
the electronic service delivery deadline and Gershon targets
along the way.
mplSystems joined a range of service
providers at the London event, and showcased both its
own technology solution - intelligent Contact -
well as the First Contact CRM package built by
the Isle of Wight Council. Both solutions have already proven to be invaluable to a
number of local authorities have
been specifically designed for the complex
communication requirements found within the local government
environment.
mplSystems and Isle of Wight
Council were joined by Atlantic Customer Solutions, business
process and customer contact optimisation specialists, at the
event.
For more information on mplSystems' attendance at
the Expo and the features and benefits of the solutions on
offer for local government, contact Kevin Rogers at
kevinr@mplsystems.co.uk.
CIH Annual Conference Harrogate
June 2005
Message Pad exhibited at the Chartered
Institute of Housing Annual Conference Housing 2005
for the first time this year following our successful contract
negotiations to provide helpdesk and consultancy services on
behalf of a number of RSLs and Maintenance Companies who
support the sector.
To celebrate we launched a White Paper Realising the
Vision which presents a thoughtful analysis of all the
factors to consider when running an FM help desk for Social
Housing.
To download a copy in pdf format click
here
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