Events

Call Centre Expo 2007

26th-27th September 2007, NEC, Birmingham

Message Pad's technology division, mplSystems, took over the stand at this year's event for customer contact solutions, Call Centre Expo.  mplSystems showcased our unified contact centre and customer service management solution, intelligentContact™, alongside demonstrations of our integration with Microsoft Dynamics CRM™ and out latest developments for a number of client front office applications.

For more details on intelligentContact™, CRM integration or bespoke applications for your front/back office systems, contact us at info@mplsystems.co.uk.

Local e-Gov Expo

5th-6th April 2006, Excel Exhibition Centre, London

Message Pad's technology channel, mplSystems, took part in the London Local eGov event for local authority officers, staged by the National Projects Programme.  This series of nationwide Expos have been designed to help local government build and deliver excellent public services - meeting Priority Outcome targets, the electronic service delivery deadline and Gershon targets along the way.

mplSystems joined a range of service providers at the London event, and showcased both its own technology solution - intelligent Contact - well as the First Contact CRM package built by the Isle of Wight Council.  Both solutions have already proven to be invaluable to a number of local authorities have been specifically designed for the complex communication requirements found within the local government environment.

mplSystems and Isle of Wight Council were joined by Atlantic Customer Solutions, business process and customer contact optimisation specialists, at the event.

For more information on mplSystems' attendance at the Expo and the features and benefits of the solutions on offer for local government, contact Kevin Rogers at kevinr@mplsystems.co.uk.

CIH Annual Conference Harrogate

June 2005

Message Pad exhibited at the Chartered Institute of Housing Annual Conference Housing 2005 for the first time this year following our successful contract negotiations to provide helpdesk and consultancy services on behalf of a number of RSLs and Maintenance Companies who support the sector.

To celebrate we launched a White Paper Realising the Vision which presents a thoughtful analysis of all the factors to consider when running an FM help desk for Social Housing.

To download a copy in pdf format click here